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We pride ourselves on providing a first class customer journey, however in the event that you our unhappy with any aspect of our service we would like to hear from you as soon as possible.
If you wish to get in touch you can fill out the complaints form to the right.
t. 0161 703 9300
e. sales@amberis-ate.com
support@amberis-ate.com
head office
Usn Bolton Arena, Arena Approach, Horwich, Bolton,
Lancashire, BL6 6LB
other office
Suite 6, 2nd Floor, Springfield House, Wilmslow, SK9 5BG
Acknowledgement
Our dedicated team will get in touch to acknowledge your complaints form within 2 working days & let you know what to expect.
Contact
You will receive contact details for the team member dealing with your complaint and receive updates at regular intervals.
Listening
At amberis, we listen to your feedback. We endeavour to learn form our customers’ experiences.
What happens if I complain and I’m unhappy with the outcome?
If we can’t resolve your complaint, the Financial Ombudsman Service may be able to help you. Their service is free for you, but you’ll need to contact them within six months of receiving our final response letter.
Amberis is a trading style of Parker Colby Insurance Brokers Ltd. Parker Colby Insurance Brokers Ltd are authorised and regulated by the Financial Conduct Authority (No.300069)